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Comodo Secure Site

We realise just how important it is to keep your personal and payment information safe when sent over the internet, so we take all the necessary precautions to protect your information and to store it securely.

Your payment card and/or bank information is defined in the Data Protection Act 1998 as personal data. Data controllers such as Connect Distribution Services Limited will put security arrangements around this information and treat it as sensitive personal data. This type of information may be transmitted to us online (such as credit card numbers) and therefore this will be encrypted and transmitted to us securely. You can check that you are shopping in a secure environment by looking for a locked padlock icon (Internet Explorer and Firefox) in the grey bar at the bottom of your screen. This will appear on any page where you are entering personal information (such as your credit card details). No other page will transmit personal information about you.

We will put in place appropriate, technical and organisational measures to protect your personal information against unauthorised or unlawful processing, against accidental loss or destruction of, or damage to, your personal information.

Shopping Securely With Us

At www.4ourhouse.co.uk we utilise the industry-standard Secure Sockets Layer (SSL) technology to encrypt all your personal information including debit or credit card numbers, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. In order to help safeguard unauthorised use of your credit or debit card, we check the security code located above the magnetic strip on the back of your card and also the address provided on your order with the address set against the card.

Verified by Visa and MasterCard® SecureCode™

When you submit your card details, our e-commerce system will request confirmation that the details provided are correct (as explained in the sections above). Most banks now include the "Verified by Visa" and "MasterCard®" "SecureCode™" virtual 'card present' environment. These are additional security systems which may appear as part of the final stages of placing your order.

If your bank uses one of these systems, you will be prompted to enter a password or code in order to proceed with your payment. The web page which prompts for this information is provided by your bank, and the information transmitted from this page is between you and your bank; it cannot be used or processed by us. As soon as the card/password is verified you will be returned to our website to complete your order.

When this page is displayed, you will either be prompted to enrol in the card's scheme if you have not already done so (you will be asked to create a password or code as part of the enrolment process), or if you are already enrolled, you will be prompted to enter your password. If you would like more information about this process, or to enrol on this scheme independently of our website, it is advised that you contact your bank.


MasterCard®SecureCode™ Explained

MasterCard®SecureCode™ is a simple and secure method of payment at online stores, for which you will have a private code known only to you and to your bank. Your SecureCode™ enhances your existing MasterCard® account by safeguarding against unauthorised use of your card when shopping at participating online retailers. Every time you make a payment with these retailers, you will be automatically prompted to enter your own private SecureCode™ - just like entering a PIN at a cash machine. In seconds, you gain added protection while shopping online.

MasterCard Secure Code

Verified by Visa Explained

Verified by Visa is a simple password-protected identity-checking service that takes the risk out of online shopping for both retailers and customers. Retailers are protected against fraudulent transactions and the costs associated with it, while customers can spend with confidence knowing that their payment details are safe.

Visa Explained